Privacy & data handling
Privacy Policy
This Privacy Policy explains how Arrive60 collects, uses, and protects customer information when you use our platform and book services.
Information We Collect
Arrive60 may collect the following information to provide and support home service bookings:
- Full Name
- Phone Number
- Email Address (if provided)
- Service Address
- Booking Details
- Device/IP information (if applicable)
How We Use Your Information
Customer information is used to operate Arrive60 effectively and deliver a reliable booking experience.
- Process service bookings
- Assign technicians
- Contact customers regarding bookings
- Improve service quality
- Provide customer support
- Comply with legal obligations
Arrive60 does not sell customer data to third parties.
Data Security
Secure systems
Arrive60 uses secure authentication, stores customer information securely, restricts access to authorized personnel, and uses encrypted communication wherever applicable.
Customer Rights
- View their stored information
- Update profile information
- Delete their account (subject to applicable laws)
- Contact support regarding privacy concerns